Be sure to make
your reservations early. We tend to book quickly during
holidays, vacation
times (such as Christmas, Spring Break, and July 4th), and on weekends.
To schedule boarding,
simply call ahead to make reservations. You can
also print out forms here to get a head start.
Don't
overfeed your pet prior to boarding or going on a trip. This can result in an
upset stomach since pets can become excited when they are leaving home or
riding in a car.
If you pet
suffers from "separation anxiety," you may consider short overnight stays at
the pet resort prior to an extended stay.
As a rule,
kittens adapt easily to boarding and exploring their new surroundings.
Adult cats prefer to quietly "observe" daily happenings as they would in a
window at home.
Please make sure your pet is flea free. We check all pets for cleanliness and
fleas upon arrival. Should a bath or flea treatment be necessary, this
will be done for a fee before pets are placed in the boarding area.
Pets can sense
your anxiety, so your being calm and comfortable helps them feel a sense of
comfort. Try to relax and enjoy your getaway!
Remember, your
pet is in good hands, is enjoying a new outing, and will probably receive as
much or even more attention than they normally would at home!
Be sure to let us
know any special needs or problems your pet may have, such as hearing loss,
fear of thunder, excessive barking, etc. This ensures that we are able to
provide the best care possible.
Make sure you know your travel and boarding dates. Let us know
the day/date/time you intend to drop off your pet and the day/date/time you
intend to pick up. Be sure to have contact numbers where you can be reached
while away in case of an emergency or just for a question.
We ask that you
have your vet fax vaccination records to us at
(352) 495-4330
prior to your arrival to speed up the check-in process.
More
information on vaccinations.
If your pet has
special bedding, please bring it, but we ask that you provide bedding that can
be laundered if needed. Bring special toys or anything else that will make
your pet feel at home.
We've found,
through experience, that certain toys can be hazardous to pets. We reserve the
right to restrict any toys or treats that may harm your pet.
From
our own experience we know there are times when a pet may need medication. Be
sure to bring any special medicines your pet is currently taking along with
dosing directions and any special instructions your vet may have provided.
We provide a high-quality, nutritionally
balanced formula dry or canned food for our animals. If your pet
is on a special diet, please bring your own food and any special feeding
instructions.
We feed twice a
day. Research indicates dogs that are fed smaller meals are
less likely to bloat. If your pet is used to having food at free choice we are
happy to provide this but any leftovers will be thrown away prior to refilling
the bowl twice daily. Therefore, your pet may go through more food while being
boarded than he normally would at home. If you bring your own food it should
be individually packaged in baggies, one baggie per meal.
Be sure to write
down our check-out hours
so you can schedule your pick up accordingly. Pets tend to be excited when you
arrive and when they're home, so be careful about overfeeding or offering too
much water initially. Offer a few ice cubes and a small amount of food
until your pet calms down and gets into his or her normal routine.
We keep records
of your pet's stay and how they adapted to help us accommodate him or her in
the future. We will share this information with you when you check out.